1. Who Are We:

We are Mason Verdi Ltd (Mason Verdi), company number 10804650. Our registered address is Suite 10-12 Mezzanine Floor Royal Liver Building, Pier Head, Liverpool, L3 1HU.

2. What Personal Data Do We Collect About You:

We may collect the following personal information about you including, but not limited to:

• Data relating to your identity such as your name, date of birth, gender, National Insurance Number (NIN), and other details available on your identification cards or documents
• Your contact information such as your home address and postcode, e-mail address, home and/or mobile telephone number, business name, address and phone number
• Employment Status; occupation and employment details
• Financial data such as proof of income and income details, bank statements, source of funds, mortgage in principle etc.
• Immigration, residential, nationality and/or tax status
• Transactional data such as your bank or payment card details and billing information
• Technical information on how you use our website such as, your Internet Protocol (IP) address, Uniform Resource Locator (URL), browser plug-in types and versions, time zone settings, operating system etc.
• Your feedback and responses to our surveys (if applicable)
• Data relating to marketing and communications including your preferences in receiving marketing material from us through different channels
• Any other information that we would require to comply with Regulations such as the Anti-Money Laundering and Terrorist Financing Regulations

Although it is voluntary to provide information to us, refusing to provide certain information will prevent us from providing services to you or to perform our duties under a contact, where a contact has been formed.

3. How Is Your Personal Data Collected:

Your personal data may be collected through various sources including, but not limited to:

• By way of communication with us via our site (e.g., online chat portal), e-mail, post, over the phone (i.e., recorded calls to and from our main line), text and/or in person at our office
• Engagement with our social media accounts (e.g., following, commenting, liking, tagging, connecting etc.)
• Responding to surveys or providing feedback
• Requesting marketing information and market updates
• Information from publicly accessible sources such as Companies House or HM Land Registry
• Your IP address, URL, devices, browsers etc.
• Enquiries that you have made through other sources and third parties (e.g., Estate agencies or marketing platforms that we use to market our development projects)

4. Why We Collect and Use Your Personal Data:

We collect and use your personal information in the following instances including, but not limited to:

• To check and verify your identity
• To comply with laws and regulations such as the Anti-Money Laundering and Terrorist Financing Regulations
• To contact you and communicate with you about the services that you have enquired about or requested
• For training and monitoring purposes where calls are recorded
• Allow you to engage with interactive features on our site
• Enable you to book viewings
• Allow us to carry out our duties and obligations if we are in a contract with you
• To identify whether or not a prospective buyer has the means to proceed with the purchase of the selected property
• To collect fees for the services that we have provided to you
• To provide you with information and market updates if you have signed up and opted in for this option (refer to the Marketing section of this document)
• Notify you of important changes to our services or policies
• Enhance the services that we provide on our site
• To conduct reviews that will enable us to make improvements and optimise our site
• To administer our site and for internal operations including troubleshooting, data analysis, testing, research, statistical and survey purposes
• Keep our site and platform safe and secure
• Review and change our marketing strategy in order to give you the best possible service

5. Our Lawful Basis for Processing Your Personal Data:

Whether you have given us your information, we have collected it, or it has been provided to us by a third party, we are required to have a lawful basis for processing your information under the General Data Protection Regulation (GDPR). We may use your personal information in the following circumstances:

• Where you have given us consent, meaning that you have given us your permission to use your information and can withdraw your consent at any time. For example:
• Signing up or opting-in to receive marketing information
• To receive a service from us that you have requested
• Where we have entered into a contract with you and it is necessary for us to be able to carry out our obligation under this contract, or to take steps prior to entering into a contract with you. For example:
• To provide a service to you that is part of a contract
• Where it is necessary for our legitimate interest or those of a third party and doing so will not interfere with your privacy rights. For example:
• For administrative, business management, communications, research and analysis, record keeping, and security purposes, including but not limited to:
• Providing a service to you
• Performing risk assessment and due diligence
• Detecting and preventing fraud
• For training, communication and insurance purposes
• Managing our relationship with you and notifying you of any changes to our website, policies, or services
• Using analytics to improve our website, services, marketing, and customer relationships and experiences
• Ensuring the on-going security of our website, platform, network, information etc.
• Where we are legally required to do so in order to comply with statutory and regulatory obligations. For example:
• Complying with the Anti-Money Laundering & Terrorist Financing Regulations
• Verification of Identity
• Fraud detection and prevention

For further information about our lawful basis for processing or legitimate interests that apply to a particular way in which we use your personal data, please contact us via e-mail at info@masonverdi.com.

6. Disclosure:

We may share your personal data with:

• Any member of our corporation or company group, including our subsidiaries and holding company
• Third parties such as:
• Our business partners, trusted suppliers or sub-contractors, analytics and search engine providers that assist us in improving our services and optimising our site
• Credit reference agencies to verify your identity where necessary
• HM Land Registry to verify ownership of properties
• The buyer and the seller, their legal advisors, mortgage brokers, and/or estate agents for the purpose of the sales transaction
• As part of a merger, sale of a business or asset or dissolution
• If we have a legal obligation to disclose information in order to comply with laws and regulations
• To protect the rights, property, or safety of our company, our customers, or others; to aid a criminal investigation or for the purposes of fraud protection
• To enforce or apply our Terms of Use or Seller Terms and Conditions

7. Marketing:

We may share your personal data with:

We may use your information to offer products and services that we think might be of interest to you. You will receive communication from us if you have requested information about a certain product or service, have purchased a product or service from us or have opted in to received marketing communication from us.

We may send you marketing communication via e-mail, post, telephone and/or text.

You may opt out or change your marketing preference at any time by contacting us directly.

8. Payment Providers:

Any payments made to us by you will be processed and handled separately and securely through our service provider. If you have any questions regarding how our service providers process your personal data, you can refer to their website and review their Privacy Policy.

9. How We Protect and Store Your Personal Data:

Mason Verdi takes the protection of your personal data very seriously. We take reasonable measures to protect any personal data in our possession and control from unauthorised access, use and disclosure by using security measures that are appropriate for this type of sensitive information. Our employees are trained and are required to abide by our Privacy Policy.

Unfortunately, however, due to the nature of the Internet, it is impossible to guarantee the security of your information. You may send information to us at your own discretion and risk. Nonetheless, once the information is received by us, we will use security features to try to prevent unauthorised access.

Please note that your personal data may be transferred to, stored at, or processed at a destination outside of the European Economic Area (“EEA”) by us or one of our suppliers or contractors. Territories outside the EEA may not have equivalent legal protection to those that apply within the EEA. However, we take reasonable measures to ensure that all third parties operating outside the EEA take all reasonable measures necessary to ensure that your data is handled securely and in accordance with this Policy. By submitting your personal data to us, you agree to our procedure of transferring, storing and processing information.

10. How Long Do We Keep Your Data:

We only retain your personal data for a period of time that it is necessary for us to carry out the tasks that we collected it for (e.g., providing a service to you), to comply with our legal obligations, resolve disputes, and to enforce our policies. The exact retention period for each data type varies, however, once the retention period has ended, we will safely delete and destroy the data. Nonetheless, we aim to minimise the amount of personal data that we keep.

For further details about our retention period, please contact us via email at info@masonverdi.com .

11. Cookies and Tracking:

Like many other websites, we use “cookies” and other technologies to collect data that enable us to better understand and improve the usability, performance and effectiveness of our website. Cookies are used to allow websites to recognise a user’s device and store some information about the user’s preferences or past actions. If you do not want Mason Verdi to send cookies to your browser, you can set your browser option to reject cookies, however, rejecting cookies may prevent you from accessing some features of our site.

For more information on how we use cookies, please refer to and review our Cookies Policy. .

12. External Links:

Where our website contains any links that do not belong to Mason Verdi, those external links and pages are not governed by this Privacy Policy. We recommend that you read and review the Privacy Policy posted on those pages to understand their procedures for collecting, using, and disclosing your personal data.

13. Your Rights:

Under the Data Protection Act 2018 and the General Data Protection Regulation (GDRP), you have the right to find out what information we store about you. These include the right to:

• Be informed about how your data is being used
• Access personal data (Subject Access Request or SAR)
• Rectification to have incorrect data updated
• Request to have your data erased
• Stop or restrict the processing of your data
• Data portability (allowing you to get and reuse your data for different services)
• Object to how your data is processed in certain circumstances

Please note that you have additional rights where your data is being used for automated decision-making processes (without human involvement) and profiling, however, we do not use such systems.

14. How to Contact Us:

If you have any questions or concerns regarding this Policy or the data that we hold about you, or to request a Subject Access Request, please contact us via e-mail or in writing to the following addresses:

E-mail:

or

Post:

Mason Verdi Ltd

(Trading as Mason Verdi)

Suite 10-12

Mezzanine Floor

Royal Liver Building

Pier Head

Liverpool

L3 1HU

Date updated: April 2021